Cookie Policy
Last Updated: June 06, 2025
1. Introduction
This Cookie Policy explains how CoolNova Services Sdn Bhd ("we," "our," or "us") uses cookies and similar technologies on our website. By using our website, you consent to the use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser, while session cookies are deleted when you close your browser.
3. How We Use Cookies
We use cookies on our website for the following purposes:
- Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
- Preference Cookies: These cookies enable the website to remember information that changes the way the website behaves or looks, like your preferred language or the region you are in.
- Statistical Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve the way our website works.
- Marketing Cookies: These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.
4. The Cookies We Use
The specific cookies we use include:
- cookie_consent: This cookie records your acceptance of our cookie policy. It is set when you click "Agree" on our cookie consent banner.
- menu_open: This cookie remembers if you have opened the mobile menu on our website.
- PHPSESSID: This is a PHP session cookie used to maintain user state during page requests. It is essential for website functionality.
5. Third-Party Cookies
We may also allow third parties to place cookies on your device when you visit our website. These third parties may include analytics providers, which help us understand how users engage with our website.
6. How to Control Cookies
Most web browsers allow you to control cookies through their settings preferences. Here's how to manage cookies in major browsers:
- Google Chrome: Menu > Settings > Privacy and security > Cookies and other site data
- Mozilla Firefox: Menu > Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Microsoft Edge: Settings and more > Settings > Privacy, search, and services > Cookies
However, please note that disabling certain cookies may affect the functionality of our website and your user experience.
7. Changes to This Cookie Policy
We may update our Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page and updating the "Last Updated" date. You are advised to review this Cookie Policy periodically for any changes.
8. Contact Us
If you have any questions about our Cookie Policy, please contact us at:
CoolNova Services Sdn Bhd
Level 26, Menara Maxis, Kuala Lumpur City Centre
50088 Kuala Lumpur, Malaysia
Email: [email protected]
Phone: +60 3-2780 3781